The Connected Life

For years, most of the service calls my company received were cable TV-related. And it didn’t matter if the customer’s TV screen read “No Signal,” there was no sound, image quality was poor, or they couldn’t change channels or access the program guide, all issues were usually fixed with one simple action: rebooting the cable box. Nowadays, the service calls we get usually involve issues with a home’s network...

My previous column covered ways to control both a modern A/V system and a smart home using various manufacturer-supplied apps. With smartphone and tablet use now widespread, and smart devices capable of being controlled via free iOS and Android apps proliferating, app-based control has also surged. Whether you’re streaming music, controlling your A/V receiver, or managing your home’s energy or security systems, there’s now an app that can help you to do it smarter, better, and more easily. And since most people are now in the habit of carrying their phones 24/7, they basically have a full-blown system controller in their pocket at all times.

I’ve been doing my “Connected Life” (originally “The Custom Installer”) column every issue now for almost 20 years. Over that time, I’ve covered numerous how to’s, tips and tricks, walk-thrus, and suggestions for virtually anything related to the custom installation world. But now, after roughly 200 columns, features, and blog posts, I’m wondering what kinds of posts will resonate and be most helpful to you, the Sound and Vision readers.

So, I’m asking for your help and input.

Buy once, cry once. You might be familiar with that old adage, which is used to describe the purchase of a high-cost item that entails upfront financial “pain,” but with no need to buy again in the future due to the superior craftsmanship and build quality. It’s often associated with tools and watches but works quite well for A/V gear.

If George Orwell had lived to see millions of people voluntarily shelling out money to have listening devices installed inside of their homes, he’d likely shout, “I KNEW IT!” With untold R&D dollars having been poured into the development of voice assistants by Amazon, Google, and Apple, one of the most exciting developments in the home-control world over the past few years has been the addition of voice commands to systems. And while voice control is fantastic for doing some things, the experience comes up a bit short for others.

In my last blog, I discussed the generational improvements my custom installation company has witnessed since we started installing whole-house distributed audio systems back in 1995. Of course, almost everything has gotten better — and cheaper — over time, but one thing often overlooked in modern installations is operational simplicity for the guests who visit your home.

After 20-plus years in the custom installation business, I’ve learned the value of making a project as future-proof as possible. In System Building Advice, Part 1, I discussed the importance of prewiring, installing conduits for future access, covering large areas with multiple speakers, and buying the best subwoofer possible. I have some more bits of advice to share.